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+7 (800) 6003-453
+7 (3452) 612-950

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What to do if the seller refuses to place an order

If the seller refused you (you will receive a notification by mail and in the LC), then first you need to find out the reason.

Request from the seller via the system cheapmedia.ru reason for refusal.

Drawing: https://lh6.googleusercontent.com/LV-xizPpY7LTj9YxM33t3FYYsq7QGsuyrI-iYjKUKjpFcE8j2F2og1EkQwvC7K9OyS...
Consider the bounce options:

For the specified period, the ad platform is busy

Payment failed

Missing documents

Audio / video timing is not suitable

Discrepancy in the quality of the provided advertising material

I. t d

You need to request an alternative placement(after fixing all the shortcomings, your ad will be released in accordance with the agreement and changes) or replace the seller.
If you still have any questions, please contact us!